Question 1

Who actually does the work at Morningscale?

Accepted Answer

Stanislau Shaban, nine years of Salesforce, QA background, scopes and builds every engagement personally, with a dedicated QA lead who tests every build before it ships. No juniors, no hand-offs, no outsourcing.

Question 2

How do engagements with Morningscale start?

Accepted Answer

Every engagement starts with a free 30-minute call. We look at the manual work and where things break, then investigate the real workflows and send a written scope with a fixed price before any work begins.

Question 3

Does Morningscale offer on-call or emergency Salesforce support?

Accepted Answer

No, support is deliberately async: a defined monthly scope with a 48-hour response and no emergencies. Every build ships with error logging, monitoring, and documentation so silent failures are caught by instrumentation rather than fought as emergencies.

Question 4

How does Morningscale test automations?

Accepted Answer

Every build passes a written QA process: a pre-deployment checklist, a 200-record bulk test, a permission-matrix test, fault-path coverage (nulls, recursion, partial writes), and an error-log framework so nothing fails silently. Documentation and a UAT sign-off close every build.

Question 5

How is AI (Agentforce) handled safely in Salesforce?

Accepted Answer

The same way as code: tested before it touches a real customer. Agents get scoped data access, human-in-the-loop approval, and the same QA process as any automation. BYO-LLM is supported so sensitive data never leaves the client perimeter or trains an external model.

Question 6

Where is Morningscale based and do they work globally?

Accepted Answer

Morningscale is based in Poland and works worldwide, async across time zones, in English, Russian, and Polish.

One capability: automation, tested like a product.

AI Automation

Salesforce

Integrations

Business Process Automation

Every engagement starts the same way: with a call.